1. Information we collect
- Account and contact information such as name, email and phone when supplied by the user or product.
- Order data such as product, plan, currency, amount, quantity, local reference and transaction status.
- Payment-provider and checkout identifiers, transaction status and references needed for follow-up, accounting and support.
- Technical and security logs such as IP address, request information, events and audit records when needed for protection and operations.
2. How we use information
We use information to complete purchases, associate orders with the correct product, support customers, administer subscriptions or entitlements, prevent fraud and abuse, handle refund or dispute requests, and maintain required accounting and operational records.
3. Sensitive payment data
When checkout uses provider-hosted processing, Yebrax does not need to store raw card numbers or card security codes. We may receive identifiers, transaction status and non-sensitive information from the provider that is needed to administer the order.
4. Sharing information
We share only the information necessary with the applicable payment provider, technical service providers acting for Yebrax when needed for operations, security or support, and competent authorities when required by law. We do not sell personal data.
5. Retention and security
We retain order, security and accounting records for as long as needed for operations, support, audit and legal obligations. We use access controls, audit records, integration validation and security measures appropriate to the nature of the data.
6. User rights and contact
Depending on applicable law, you may have rights to request access, correction, deletion or objection to certain processing. Some records may need to be retained for legal, accounting or security reasons. Contact us using the email below.